You are able to place an order with us either Online, directly through our website or with one of our Sales Representatives. If you have any questions or require assistance in placing an order, feel free to contact us.
Yes, you are able to customize your order. Depending on the specific product, there are a couple of different ways you are able to customize it. Please take a look on the product page for more information on what can be changed or feel free to contact us for more information.
Yes, you are able to change your order after it has been placed. Please contact us and we will go about making the necessary changes to your order.
Once your order has been placed, you will receive a notification with the details of your order along with your order number. From there, you will be updated through email and text on the estimated delivery date for your order(s).
If there is any delay on your order, you will be notified of the change in the delivery day. For more information on the entire process for your order, please contact us.
Your order will be delivered using a 3rd Party Carrier. The 3rd Party Carrier will deliver your furniture Curbside, to the most accessible area for the carrier, unless specified otherwise on your order.
There is an additional option for the White Glove Service where a 2nd group separate from the 3rd Party Carrier will come in around 1-2 business days after your order has been delivered to help you bring the furniture inside, remove the packaging, and assemble the furniture for you.
We ship nationwide within the United States with restrictions to Alaska, Hawaii, and Puerto Rico.
The estimated delivery time depends on if your order is an In-Stock Order or a Custom Order.
For In-Stock Orders, it typically takes 10-14 business days for your order to be delivered to you once it has been shipped out. Please consult your tracking number for more details on delivery time.
For Custom Orders, the estimated delivery time ranges from 4-6 months.
No, we do not have any sales tax but there is a shipping fee. The shipping fee is based on the Zip Code that we are delivering to and the furniture you are ordering.
You are able to calculate the shipping cost by going to the product you are interested in and placing an order. It will take you to a page where you can enter in your shipping information. Once finished, the shipping fee will automatically be calculated for you.
Our Payment Options include Credit Card (VISA, MASTERCARD, DISCOVER, & AMERICAN EXPRESS) and Bank Transfer.
You are able to place an order using your Debit Card, but please take note that some payments may not go through as a result of the Spending Limit imposed on debit cards.
Returns, Refunds & Cancellations
Returns are accepted within 15 business days of when the customer has received their order. The customer will be responsible for the shipping fee back to MoFit Home. For more information, take a look at our Return Policy.
Refunds generally appear on your credit card statement in one to two billing periods, though it can vary depending on your bank. Your refund will take the form of a credit back to the same card used to make the original purchase. Refunds through other payment options may vary.
Assembly for most of our products are very simple and straightforward. All you would need to do is connect all the individual pieces together to form your desired configuration.
Depending on the product, assembly can vary. Please take a look at the specific product page for more details on assembly.
Yes, you are able to select the White Glove Service option in which a 2nd group separate from the 3rd Party Carrier will come in around 1-2 business days after your order has been delivered to remove the packaging for your order and assemble it for you.
Claims & Warranty
To report a damaged product, please fill out the Claim Form immediately. Our Claim Department typically responds back within 14 business days once a Claim has been submitted.
Yes, we offer a limited warranty on our products. Take a look at Limited Warranty for more details on what and how products are covered.
No, we do not offer additional warranty for our products. See Limited Warranty for more information on what is covered by warranty.
In order to prevent confusion and make sure all information is correct, MoFit Home makes it a priority to confirm our customer’s Order Details before we place a customized order with our manufacturers.
In order to prevent mishaps and have the most current information, MoFit Home places an emphasis on confirming our customer’s Shipping Information before we have your custom order(s) delivered.
Please feel free to Contact Us.
For questions that we haven't answered or for information that we haven't provided, please Contact Us. We welcome your comments and suggestions, thank you for choosing MoFit Home.