MOFIT LIMITED MANUFACTURER WARRANTY

ABOUT OUR WARRANTY

At Mofit Home, we take pride in offering high-quality, handcrafted and curated furniture selections designed with care and precision, including sofas, dining furniture, case goods, and more. While our products are built to last, we understand that unforeseen issues may arise. Our Limited Warranty is intended to cover specific manufacturing and material defects under normal residential use, offering you greater peace of mind with every purchase.

WARRANTY COVERAGE

Our Limited Warranty covers defects in workmanship and materials for purchases made directly through our website or showroom located in Las Vegas, Nevada. The warranty period begins once the order is delivered and received in full by the customer. Coverage applies only to defects as outlined in this policy and will be void under the conditions detailed in the Exclusions section.

This warranty applies exclusively to furniture used under normal residential conditions. Use in commercial settings, rental properties, or public spaces is not covered. The warranty is extended only to the original purchaser and is non-transferable.

WARRANTY COVERAGE TABLE

CATEGORY COVERAGE PERIOD NOTES
Glass Armrests & Light Panels N/A Not covered
Reclining Mechanisms 3 Months
Manual Hand Levers 3 Months
Electronic Devices 3 Months Excludes LED lights and remote controls
Spring Systems & Seat-Spring Mechanisms 6 Months
Fabric, Bonded Leather, and Synthetic Leather 6 Months
Genuine Leather 1 Year See Leather Care section below
Dining Tables 1 Year Structural only; excludes surface finishes (scratches, stains) and glass tops
Dining Chairs 6 Months Structural only; upholstery subject to material-specific coverage
Glass Table Tops N/A Not covered for scratches, chips, or breakage
Metal Frames (Chairs & Tables) 1 Year Structural only; excludes surface finish
Wood Frames (Chairs & Tables) 6 Months Structural only; excludes wear on finish
Case Goods (e.g., Bed Frames, Dressers, Cabinets, Tables, Consoles, Nightstands, Desks, Bookcases, Buffets, Chests) 6 Months Structural only; excludes surface wear and finishes

LEATHER CARE, REPAIRS & MAINTENANCE

Proper care is essential for maintaining the longevity of leather furniture. Customers are responsible for using only professional-grade leather care products. Use of improper, abrasive, or unapproved cleaning products may void this warranty. Due to the natural variations in leather grain, texture, and color, we do not guarantee an exact match on repaired or replaced parts.

SURFACE CARE, REPAIRS & MAINTENANCE

Proper care is essential for maintaining the appearance and integrity of wood, metal, and glass surfaces. Avoid placing hot, abrasive, or wet objects directly on the surfaces without protective barriers. Use only non-abrasive cleaners approved for the material type. Damage caused by improper cleaning or lack of maintenance may void this warranty.

WARRANTY EXCLUSIONS

This Limited Warranty does not cover:

  • Exposure to heat, sunlight, artificial lighting, or outdoor conditions

  • Improper placement or storage

  • Incorrect assembly or disassembly

  • Burn marks, ash residue, or damage from smoking

  • Standard wear and tear

  • Peeling, wrinkling, pilling, or seam issues

  • Discoloration, fading, or staining from improper cleaning

  • Cushion softening or loss of firmness

  • Damage from pets, including scratches

  • Structural damage due to misuse or accidents

  • Modifications or alterations by the owner

  • Freight or in-transit damage (see Freight & Delivery Damage section)

  • Aesthetic concerns such as size, color, or design preference

  • Acts of nature (flood, earthquake, etc.)

  • Surface scratches, finish wear, and minor cosmetic damages are not considered manufacturing defects

FREIGHT & DELIVERY DAMAGE

Damage incurred during shipping or delivery is not covered under this warranty. Customers must submit a claim within 48 hours of receiving their order to be eligible for resolution. Claims submitted after this period may not be accepted.

Customers are strongly encouraged to inspect the product thoroughly upon delivery and document any visible damages before signing the delivery receipt.

Please refer to our Claim Policy for further details.

WARRANTY CLAIMS

Warranty claims are not eligible for returns or refunds. If you believe your issue qualifies under this policy, please contact our customer service team. Customers are required to submit clear photos or videos of the claimed defect along with their warranty claim for assessment.

Claims will typically be reviewed and processed within 10–14 business days upon receipt of all required documentation. All valid claims will be individually assessed, and resolutions may include repair, replacement, or store credit, depending on the circumstances.

Mofit Home reserves the right to make the final determination regarding any warranty claim.

Mofit Home is not responsible for any inconvenience, loss of use, or other consequential damages that may result from a warranty claim.

 

*Any damage to an item during transit or delivery will not be treated as a Warranty issue. Recipients of orders with damaged or missing items are to submit a claim form to the Mofit Claims Department for further assessment. All claims must be submitted within 48 hours from the date an order is received. More information can be found on our Claim Policy page. Orders with Warranty issues will not be eligible for refunds or returns. For more information, please visit our Return Policy page.

 

 

You may call us at (702) 405-7071 for further information or clarity.